Be your own support.
Easy IT Kits are large-print, plain-English guides you can print, keep by the computer, and work through at your own pace. No jargon. No talking down. No rush. Start where you are and go at your own pace.
Anyone who'd rather not call the kids for every tech question, and the kids who'd love to hand over something that helps.
Three levels, each a step up. Start wherever you're comfortable. Every kit is broken into short sections with clear steps, so nothing gets skipped.
Three levels. Pick the one that fits you today. Instant download in Word and PDF, so you can print it or read on screen.
Is this for you? New to this, or just want to feel safer? Start here.
Device basics, passwords, updates, calls, texts and email, spotting scams, and what to do when something won't work.
Your devices, accounts, Wi-Fi, email, updates and backups, finally explained.
5 files · 50 pages · Word + PDF
$19 instant download
Coming soonSpot scams and know exactly what to do if something goes wrong. No scare tactics.
7 files · 34 pages · Word + PDF
$19 instant download
Coming soonComing to Walk: a short "watch out" page for fake QR codes, odd tap-to-pay requests and Bluetooth requests you didn't start.
Is this for you? Already comfortable with passwords, updates and spotting scams? This is your next step.
Is this for you? Got your home Wi-Fi, printer and devices handled? Try Run.
A friendly heads-up: Tech changes fast. We work hard to keep every step accurate, but your screen may not always match what you see here. Menus move, buttons get renamed, and updates change things. If something looks different, look for similar words or check the device maker's help page, and the steps should still get you there.
One subject, start to finish. Add one to any level.
Pick a plan that fits how you really use your phone, say a polite "no thank you" to add-ons, and read your bill line by line. Works with any phone company.
11 files · 64 pages · Word + PDF
$19 instant download
Coming soonA gift you set up together. Help them set it up in an afternoon, then leave the guides behind for later.
Not ready for a new computer? Plain steps and free or low-cost tools to keep using yours more safely.
One-page printables, free. Keep them by the phone or on the fridge.
Ten common phone deals, what to ask before you agree, and what to watch for on your bill.
Coming soonA YES/NO sheet to keep by the phone. Tick through it during a call. If anything feels off, it tells you what to do next.
Coming soonWe've done tech work for a living for years, and we've been the family tech support just as long. We kept seeing good, smart people feel lost or rushed by their own devices. That isn't their fault. Most tech is explained badly.
We've also watched too many older folks get talked into plans, add-ons and "deals" they didn't need. We want to help people ask the right questions and feel confident pushing back.
So we wrote the guides we wished we could leave on the kitchen table: big print, plain words, one step at a time. They follow the same good habits the pros use, enterprise-grade practices, made simple.
Be your own support. We'll show you how.